Privacy Policy

Effective Date: March 28th 2024

This Privacy Policy sets forth the terms on which NeoPrompt uses and protects the information that is provided by its users at the time of using its website. NeoPrompt is committed to the security of its users' data. When we ask you to fill in the fields of personal information with which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize continually reviewing this page to ensure that you agree with such changes.

NeoPrompt reserves the right to change the terms of this Privacy Policy at any time.

Information that is collected

Our website may collect personal identification information (e.g., name, surname), contact information (e.g., address, telephone number, email) and demographic and user habits information (e.g., age, location, hobbies, purchase preferences). We do not collect sensitive or specially protected personal data (e.g., ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data).

NeoPrompt automatically collects and stores certain information about the activity of Users and visitors within our website. Such information may include the URL they come from (whether or not they are on our website), which URL they access next (whether or not they are on our website), what browser they are using, and their IP addresses. Also, within the website: pages visited, searches conducted, comments, etc.

Use of collected information

Our website uses the information to provide the best possible service, facilitate and ensure the user experience, and improve our products and services. It also allows us to send, through various means and ways (including phone, mail, etc.), special offers, and other advertising information that we consider relevant for our users or that may provide them with some benefit. These communications will be sent to the addresses that you provide as a user and can be canceled at any time.

Cookies

A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer. By accepting, said file is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a recurring web (i.e., small information sent by our website and stored in your browser, so our website can consult, for example, how the user interacts with our website to improve their browsing experience and use of services). Another function of cookies is that with them the websites can recognize you individually and therefore provide you with the best personalized service in your navigation. Our website uses cookies to identify which pages are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service of the websites, they do not give access to information from your computer or from you, unless you want to and provide it directly. You can accept or deny the use of cookies; however, most browsers automatically accept cookies. You can also change your computer's settings to decline cookies.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy nor for the protection of your data on those other third-party sites. Such sites are subject to their own privacy policies so it is recommended that you consult them to confirm that you agree with them.

Security and Storage of Information

NeoPrompt is highly committed to keeping your information secure. We use industry-standard protection measures for your Personal Information , including, among other measures, firewalls (firewalls) and Secure Socket Layers (SSL) and constantly update them to ensure there is no unauthorized access. You can verify that our web is a secure site by means of a lock icon in the status line of your browser and by the https (Hypertext Transfer Protocol Secure) in the URL of our website. You can also verify the reliability of our site through the various free tools available on the internet to check the security of websites.

NeoPrompt considers the data of its users as an asset that must be protected from any loss or unauthorized access. We employ various security techniques to protect such data from unauthorized access by Users inside or outside our company. However, it is necessary to bear in mind that perfect security does not exist on the Internet. Therefore, NeoPrompt is not responsible for illegal interceptions or violation of its systems or databases by unauthorized persons, nor for the improper use of the information obtained by these means. If you have opted to receive our newsletters or advertising, or receive any information directed at our registered customers, you can cancel it and request the deletion of your account and your information from our customer database at any time.

This company will not sell, assign, or distribute the personal information that is collected, unless required by a judge with a court order.

Retention of personal information

NeoPrompt will retain your personal information for the period necessary to fulfill the purposes described in this Privacy Policy unless the law requires or permits a longer retention period.

Minors

NeoPrompt does not voluntarily collect, use, or disclose personal information from minors, according to the equivalent minimum age in the relevant jurisdiction, without prior consent from the parents or legal guardians of the minor.

Intellectual Property

The contents of the screens relating to the services of this website as well as the information, data, text, graphics, images, photographs, audio and video clips, logos, icons, software, databases, networks, files that allow the User to access and use their Account, are the property of NeoPrompt and are protected by international laws and treaties of copyright, trademarks, patents, models, and industrial designs. The misuse and reproduction, in whole or in part, of such content are prohibited, except with express written authorization from NeoPrompt.